• Interactive Voice Response

Empower sales team before they say “hello”

Optimize customer engagement and automate lead follow-ups effortlessly with our advanced cloud-based IVR solutions. Boost sales efficiency.
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cloud based ivr solution

Trusted Brands

Trusted by top companies for delivering flawless, efficient, and reliable cloud-based IVR experiences.
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Toll-Free Number

Allow customers to call you without any charges.

Virtual Number

Manage and route calls efficiently and intelligently.

Cloud Call Centre

Full-featured solution for call center operations in cloud.

App Based Click-to-Call

Connect directly with customers through your website app.

cloud based ivr solution

Unlock Sales Insights

Analyze conversations swiftly to enhance sales performance and boost customer satisfaction.

Auto Voice Dialer

Automate calls to customers and support interactions automatically.

Desk Ring

Organize votes, polls, and collect feedback instantly.

Voice Broadcast

Allow customers to call you without any charges.

SMS/Voice Authentication

Verify mobile numbers using SMS and voice calls.

All-in-One Business Communication

Best Cloud Based IVR Solution Advanced apps for web, desktop, and mobile use.

Activate Your Virtual Business Phone

Ensure no call is missed with seamless connectivity.
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Accelerate Your Business Growth

Launch Your Cloud-Based Telephony System

Accelerate sales growth by enhancing conversion rates and surpassing your revenue targets with ease.

Incoming IVR Phone System Capabilities

IVR Journey: Create intuitive IVR flows with ease.
Advanced Call Routing Strategies: Use various transfer options like round robin and sequential.
Multi-Level IVR: Navigate through multiple menu levels with voice or keypad.
Multi-Language IVR: Serve global callers in multiple languages.
Time-Based IVR Flow: Configure IVR based on business hours and days.

Cloud Call Center Capabilities

Outbound - Predictive Auto Dialer: Automatically dials numbers, saving time.
Click-to-Call (Advance): Integrate click-to-call with your web portal or CRM.
Outbound - Voice Auto Survey/Feedback: Collect feedback through automated voice surveys.
Outbound - Automatic Contact Follow-up Callback: Automatically call leads on set schedules.

Unique Call Routing Options

In-Call Transfer: Transfer active calls to another number.
Member Extension-Based In-Call Transfer: Transfer calls to specific team members.
CallGroup Extension-Based In-Call Transfer: Connect with different departments during calls.

Call Efficiency

Custom Pre-Greeting & Music-On-Hold: Personalize greetings and hold music.
Whisper Message to Team Member: Provide information before connecting calls.
Custom Call Wait Sound: Use custom messages to inform waiting callers.

Team Member Management

Super Admin Control: Manage multiple accounts and access control.
Admin, Department & Agent Level Access: Assign role-based permissions.
Team Member Break Module: Track break times and activities.

Analytics & Integration

Google Sheet Integration: Sync call logs with Google Sheets.
API Integration: Connect with other business data sources via API.
CRM Integration: Enhance capabilities by integrating with CRM tools.

Cloud Reporting Features

Sales & Admin Analytic Dashboard: Monitor call efficiency and performance.
Real-Time Call Reporting: Track IVR performance from a customer perspective.
Live Call-View Mode: Observe live call activity and handling.

Deep Analysis Reports

Live Member Analysis Reporting: Access real-time agent performance metrics.
Region Wise Telco Series Report: Analyze call patterns by region.
Live Work Countdown Timer: Monitor agent availability and break times in real-time.

Value that worth the price

Basic

₹1249+GST
  • Incoming 10,000 Minute
  • 5 Agent
  • Unlimited Channel
  • Multi-Level IVR
  • Billed Annually
Buy Now

Standard

₹1999+GST
  • Incoming 25,000 Minute
  • Outgoing 25,000 Minute
  • 10 Agent
  • Unlimited Channel
  • Multi-Level IVR
  • Auto Dialer
  • Click to Call
  • WhatsApp Alert
  • Billed Annually
Buy Now

Custom Solutions for Enterprises

Contact Us Today

We partner with some of the leading companies across Asia, delivering bespoke cloud telephony solutions tailored to their unique needs.

📞 Call Us: +91 9403890095

BUY NOW

Basic

₹1749+GST (18%)
  • Incoming 10,000 Minute
  • 5 Agent
  • Unlimited Channel
  • Multi-Level IVR
  • Billed Annually
Buy Now

Standard

₹2499+GST (18%)
  • Incoming 25,000 Minute
  • Outgoing 25,000 Minute
  • 10 Agent
  • Unlimited Channel
  • Multi-Level IVR
  • Auto Dialer
  • Click to Call
  • WhatsApp Alert
  • Billed Annually
Buy Now

Custom Solutions for Enterprises

Contact Us Today

We partner with some of the leading companies across Asia, delivering bespoke cloud telephony solutions tailored to their unique needs.

📞 Call Us: +91 9403890095

BUY NOW

Unlimited Incoming

₹1199/Per Agent
  • Unlimited Channel
  • Multi-Level IVR
Buy Now

Unlimited Incoming + Outgoing

₹2499/Per Agent
  • Unlimited Channel
  • Multi-Level IVR
  • Auto Dialer
  • Click to Call
  • WhatsApp Alert
Buy Now

Our Clients Testimonials

MagicxBot’s cloud-based IVR solutions transformed our customer service. The efficiency and ease of use have significantly improved our operations and customer satisfaction.

Ravi Sharma Customer Support Manager

Since implementing MagicxBot's IVR system, we've seen a marked increase in sales conversions and streamlined our call management. Their technology is truly a game-changer.

Anita Kaushik Ales Director

The seamless integration and powerful features of MagicxBot's IVR system have elevated our customer interactions and made managing our call center a breeze, enhancing efficiency and productivity.

Rajesh Patel Operations Head

Take your Business to new heights with MagicxBot

FAQ's

What is a virtual business phone system?

A virtual business phone system uses cloud technology to manage calls, texts, and voicemail across multiple devices without traditional phone hardware.

How does a virtual business phone system work?

It routes calls through the internet, allowing you to make and receive calls from your computer, smartphone, or tablet, providing flexibility and scalability.

What are the benefits of using a virtual business phone system?

Benefits include reduced hardware costs, enhanced mobility, scalable features, and integration with other business tools for improved efficiency.

Can I use my existing phone number with the virtual system?

Yes, most virtual phone systems allow you to port your existing number to maintain consistency for your customers.

How secure is a virtual business phone system?

irtual phone systems employ encryption and security protocols to protect your communications and data from unauthorized access.

Can I integrate the virtual phone system with other business tools?

Yes, many virtual phone systems offer integration with CRM systems, email, and other productivity tools to streamline operations.

What features are typically included?

Features often include call forwarding, voicemail-to-email, text messaging, call analytics, and automated attendants.

Is technical support available for the virtual phone system?

Yes, most providers offer 24/7 technical support to assist with any issues or questions you may have.