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Embrace the WhatsApp Engagement Revolution with MagicxBot
Build Brand Trust and Grow Revenues with the right solution.
Easily manage all your customer interactions in one place. Stay organized, communicate better, and keep your customers happy with our user-friendly platform designed to streamline your workflow.
Easily create a WhatsApp chat widget for your website. Enhance customer engagement, provide instant support, and improve communication by integrating a seamless, user-friendly chat widget directly on your site.
Simplify reward point management for your customers. Track, update, and redeem points seamlessly in one place, boosting loyalty and engagement with an intuitive and efficient rewards system.
Design multi-channel chatbots effortlessly with our Visual Flow Builder. Engage customers across platforms, streamline interactions, and enhance user experience with intuitive, customizable chatbot creation tailored to your needs.
Streamline transactions with our comprehensive payments platform. Securely process payments, manage billing, and track finances effortlessly, enhancing your business's efficiency and providing a seamless, intuitive experience for your customers and team.
Create stunning visuals effortlessly with our Dynamic Image Generator. Customize images on-the-fly, enhance your content, and capture audience attention with a versatile, powerful tool designed for creativity and efficiency.
Easy Drag-and-Drop Builder with Advanced Features
Effortlessly Launch WhatsApp Click-to-Chat Ads using the MagicxBot Platform.
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Establish your brand with verified names, ensuring no unknown numbers. Enhance trust, recognition, and engagement in your communication strategy effortlessly.
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The above plans represent the platform fees for using the features. In addition to this, WhatsApp charges fees based on conversations (24-hour window). You can recharge for conversations via the AiSensy platform.
A WhatsApp conversation is a 24-hour messaging window initiated only when a business messages a user. Within this 24-hour conversation session, businesses and users can exchange any number of messages, including template messages, without incurring additional charges.
There are 4 categories of conversations:
The type of conversation is identified based on the template message. When submitting a template for approval, you will have the option to specify the type of message. Approval usually takes 1-2 minutes. Service conversations do not require any approval from WhatsApp.
The above charges are for Indian users.
To get started with WhatsApp Business API via Magicxbot and add social media pages, you'll need the following prerequisites:
You would need a website and a mobile number or Social Media Page / Facebook Meta
Free Conversations: Businesses are entitled to 1000 free conversations per month for Service category messages, which are user-initiated conversations.
Multiple Category Conversations: If a conversation involves multiple categories such as Marketing, Authentication, Utility, or Service, charges will be applied separately for each category's conversation window initiated.
Category-specific Charges: Each category of messages, including Marketing, Authentication, Utility, or Service, incurs its own charges.
Charges for Multiple Categories: If messages from different categories are sent to the same user within a 24-hour window, charges will be applied for each category separately.
24-hour Window: When initiating a conversation in a specific category, businesses have a 24-hour window to chat with customers without incurring extra charges. This allows ample time for effective communication and support.
Charge Calculation: Charges are calculated based on the number of conversations initiated within each category and any template message responses sent within those conversations.
Monthly Usage Reports: Businesses receive monthly usage reports detailing their conversation usage across different categories, helping them track their usage and manage costs effectively.
Messaging limits on Facebook are imposed to ensure a controlled and efficient communication environment, especially for businesses. Here's how it typically works:
Unverified Business Manager: If your Facebook Business Manager is not verified, you're limited to messaging 50 users per day. Verification usually takes around 3 hours to 2 days.
Tier 1: After your Business Manager is verified, you start at Tier 1, where you can send messages to 1000 users per 24 hours. If you consistently send messages to 500 users within 7 days, you'll advance to Tier 2.
Tier 2: In Tier 2, your messaging limit increases to 10,000 users per 24 hours. Similar to Tier 1, if you maintain sending messages to 5000 users within 7 days, you'll progress to Tier 3.
Tier 3: Tier 3 allows you to message up to 100,000 users per 24 hours. To move to Tier 4, you need to send messages to 50,000 users within 7 days.
Tier 4: At Tier 4, there are no predefined messaging limits, providing you with the flexibility to message unlimited users within a 24-hour period.
These tiers and limits are designed to encourage responsible messaging practices and prevent spamming while allowing businesses to scale their communication efforts as they grow and demonstrate consistent engagement.
To recharge for WhatsApp conversations, simply navigate to the Magicxbot dashboard and follow these steps:
Once the recharge is successful, you'll be ready to continue your conversations on WhatsApp seamlessly. If you encounter any issues or need assistance, feel free to reach out to our support team for help.
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