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Business-initiated conversation.
Description:
Marketing messages are used to promote products, services, or special offers. These are typically sent to users who have opted in to receive such communications.
Use Cases:
Business-initiated conversation.
Description:
Utility messages are transactional and related to order confirmations, payment reminders, or delivery updates.
Use Cases:
Business-initiated conversation.
Description:
Authentication messages are used for security purposes, such as sending codes for two-factor authentication or login verification.
Use Cases:
User-initiated conversation.
Description:
Service messages are responses to queries or customer support interactions initiated by the user.
Use Cases:
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