Magicxbot Operated by Magicwebs Technologies Private Limited

Address:
705 Tower-1, Assotech Business Cresterra,
Sec 135, Nepz Post Office Dadri,
Gautam Budh Nagar – 201305,
Uttar Pradesh, India

Refund and Return Policy

At Magicxbot, we strive to ensure customer satisfaction with our products and services. If you are not entirely satisfied with your purchase, we are here to help.

Returns

1. Eligibility Criteria:

   • Items must be returned within 30 days of receipt.
   • Items must be unused, in the original packaging, and in the same condition as when you received them.
   • Proof of purchase or order number is required.

2. Non-Returnable Items:

   • Digital Products: As our products are digital and downloadable, once payment is completed, no refunds will be provided.
   • Custom or personalized items.
   • Items on sale or special promotions.

3. Return Process:

   • To initiate a return for physical items, please contact our customer support at help@magicxbot.com with your order details and reason for return.Once your return is approved, we will provide you with instructions on how to send the items back to us.Customers are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., wrong item shipped).

Refunds

1. Digital Products:

   No Refund Policy: Due to the nature of digital products, all sales are final. Once a digital product has been purchased, no refunds or exchanges will be granted.

2. Refund Process for Physical Items:Once we receive your returned item, we will inspect it and notify you of the status of your refund.If your return is approved, we will initiate a refund to your original method of payment.Refunds typically take 5-10 business days to process, depending on your payment provider.

3. Partial Refunds:

   Partial refunds may be granted for items that are not in their original condition, damaged, or missing parts for reasons not due to our error.

4. Late or Missing Refunds:

   If you haven’t received a refund yet, please check your bank account or contact your credit card company as it may take some time before your refund is officially posted.If you’ve done all of this and still have not received your refund, please contact us at help@magicxbot.com.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at [email protected] with your order details.

Contact Us

If you have any questions about our Refund and Return Policy, please contact us at:

Magicxbot
Magicwebs Technologies Private Limited
705 Tower-1, Assotech Business Cresterra,
Sec 135, Nepz Post Office Dadri,
Gautam Budh Nagar – 201305,
Uttar Pradesh, India
Email: [email protected]